FAQs

Multi-path connectivity uses multiple active satellite and terrestrial paths with intelligent orchestration. Unlike traditional backup systems that sit idle, multi-path keeps all connections active and automatically routes traffic across the best available path at any moment. This provides genuine diversity — not just redundancy — because paths are independent across different satellites, orbits, and ground infrastructure.

Backup connectivity is a cold spare that only activates when the primary fails — often requiring manual intervention and causing minutes of downtime. Multi-path is always active, with automatic sub-second failover that most applications never notice. The difference is like comparing a generator that needs someone to start it versus an uninterruptible power supply that switches instantly.

Any operation where connectivity downtime costs exceed $50,000 per hour should consider multi-path. This typically includes mining operations with autonomous systems, oil and gas platforms with safety-critical SCADA, energy utilities with grid protection systems, and any facility where communication loss creates safety or regulatory risk.

Orion is the enterprise connectivity brand of IPSTAR Australia — a satellite owner-operator with 20+ years of continuous operation, not a reseller. We own our infrastructure, operate our own network operations centre, and have 7,000+ connections with 99.7% historical uptime. We're also technology agnostic, combining LEO, MEO, GEO, and terrestrial into the optimal mix for each location rather than pushing a single technology.

Horizon AI is our customer portal providing real-time visibility into network performance, proactive alerts, analytics, and access to support tools. It helps customers manage remote connectivity like a core part of their business — with dashboards, traffic analysis, automated reports, and predictive maintenance alerts.