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    Standard Form of Agreement (SFOA)

    Standard Form Of Agreement (Effective 1 December 2024)
    Standard Form Of Agreement (Effective 1 July 2024)
    Standard Form Of Agreement (Effective 1 April 2024)
    Standard Form Of Agreement (Effective 1 December 2023)
    Standard Form Of Agreement (Pre December 2023)
    Standard Form Of Agreement Summary (Pre December 2023)
    Acceptable Use Policy
    Complaint Handling Procedure
    Privacy Policy
    Voice over IP (VoIP) Policy
    Warranty Procedure
    Oneweb Acceptable Use V1.6
    Oneweb Approved Equipment Terms and Conditions V1.6
    Payment Assistance Policy
    Payment Assistance Policy Summary
    Payment Assistance Application Form PDF

    All new or re-contracted services after 1 December 2024, and monthly plans rolling over after that date, will be subject to T&C’s in our Standard Form of Agreement Orion SFOA (Effective 1 December 2024) available at the link above.

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