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    Legal Information & Policies

    Standard Form of Agreement (SFoA)

    Standard Form Of Agreement (Effective 1 September 2026)
    Standard Form Of Agreement (Effective 1 February 2026)
    Standard Form Of Agreement (Effective 1 December 2024)
    Standard Form Of Agreement (Effective 1 July 2024)
    Standard Form Of Agreement (Effective 1 April 2024)
    Standard Form Of Agreement (Effective 1 December 2023)
    Standard Form Of Agreement (Pre December 2023)
    Standard Form Of Agreement Summary (Pre December 2023)

    All new or re-contracted services after the effective date of the latest SFoA, and monthly plans rolling over after that date, will be subject its T&C’s.

    Further Legal Information

    Fair Use Policy
    Complaint Handling Procedure
    OneWeb Acceptable Use V1.6
    OneWeb Approved Equipment Terms and Conditions V1.6
    Payment Assistance Policy
    Payment Assistance Policy Summary
    Payment Assistance Application Form
    Privacy Policy
    Voice over IP (VoIP) Policy
    Warranty Procedure