1. How quickly can a site be set up?
Site setup timelines depend on the location and solution requirements, but Orion specialises in rapid deployments. For temporary or mobile sites, our flexible solutions can often be operational within days, ensuring minimal disruption to your operations.
2. What level of support is included?
Every Orion solution comes with access to our Horizon management portal, allowing real-time monitoring and control. Our two levels of support provide choice depending on budget and requirement. We also offer on-site technical support and robust SLAs to ensure maximum uptime and reliability.
3. Is the connection suitable for critical applications like video calls or monitoring?
Absolutely. Orion’s connectivity solutions are optimised for low-latency applications such as live monitoring, video conferencing, and operational control systems. Our enterprise-grade solutions ensure seamless performance even in high-demand environments.
4. Can your solutions handle multiple sites or temporary setups?
Yes. Orion provides scalable connectivity solutions designed for both permanent operations and temporary project sites. Our multi-site pooling options ensure data and resources are shared efficiently across locations, reducing costs and increasing flexibility.
5. What happens if there's an outage or disruption?
Orion’s connectivity solutions include robust disaster recovery protocols. Our dual-orbit and multi-orbit setups ensure automatic failover to backup systems, keeping your sites online even during unexpected disruptions.
6. Are your solutions secure?
Yes. Orion adheres to industry-leading security standards to protect your data and communications. Our network is monitored continuously, and we employ advanced encryption technologies to ensure your operations remain secure and compliant.
7. How customisable are your solutions?
Orion’s connectivity plans are fully customisable. Whether you need a high-availability setup for critical operations or flexible deployment for temporary camps, our team will work with you to tailor a solution that aligns with your operational needs and budget.
8. Can Orion support remote or hard-to-reach locations?
Yes. Our satellite connectivity solutions are specifically designed for remote and challenging environments. Whether your site is located in the Outback, offshore, or deep in rugged terrain, Orion ensures reliable, uninterrupted connectivity.
